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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Judy Carmen

Judy Carmen

March 19, 2025

5  out of  5
rating by Judy Carmen
"Very professional. All my questions I had regarding changing insurance carriers were answered in a timely fashion"
We responded:
"Thank you, Judy, for your wonderful feedback! I'm glad to know that all your questions were addressed promptly. If you need any further assistance or have more questions in the future, feel free to reach out. We're here to help!"
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Jeff Ebaugh

March 19, 2025

5  out of  5
rating by Jeff Ebaugh
"I received a letter about lack of information about credit history. I called my agent, and they checked thing out. They flagged my policy to see if there were any changes till Friday, as it was Wed. About and hour and a half later phone rang and it was State Farm. The associate who helped me was on other end and said " great news" the information was not needed after they check with the underwriter. Everything was in order and there were no discrepancies for what they were needing. It's nice to see their service stepping up and being reactive instead of letting it set on the table for two additional days. I give them 4 1/2 stars. Good company to deal with. The associate gets 5 stars because he was very clear about the issue, and very well spoken. It's nice when someone takes your concerns and makes them theirs."
We responded:
"Thank you, Jeff, for sharing your experience! I'm happy to hear that our team was able to promptly address your concerns and provide clarity on the situation. It's wonderful to know that the associate's clear communication and dedication made a positive impact. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Habrahan Lopez

March 17, 2025

5  out of  5
rating by Habrahan Lopez
"Mi experiencia con la alluda de Andrea fue genial la recomiendo"
We responded:
"¡Gracias, Habrahan! Nos alegra saber que Andrea te brindó una experiencia tan positiva. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡No dudes en contactarnos!"
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Susan Hoffman

March 12, 2025

5  out of  5
rating by Susan Hoffman
"Jack was very informative and answered a lot of my questions. He was very honest!"
We responded:
"Thank you, Susan, for your fantastic review! I'm happy to hear that Jack was able to provide you with the information you needed and that his honesty made a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Melinda Rimel

March 12, 2025

5  out of  5
rating by Melinda Rimel
"This office is great. Cassandra is a very hard and dedicated employee. Anytime I need something she is always to help and gets the job done. Thank you for the great customer service."
We responded:
"Thank you, Melinda, for your wonderful feedback! I'm glad to know that Cassandra has been able to assist you effectively. Her dedication and hard work truly make a difference. If you ever need anything else, feel free to reach out to our office. We're here to help!"
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Darren Cook

March 4, 2025

5  out of  5
rating by Darren Cook
"Bryan and Cassandra have been amazing! They’ve help me navigate several complex matters with excellence."
We responded:
"Thank you, Darren, for your fantastic review! I'm delighted to hear that Bryan and Cassandra have been so helpful in guiding you through complex matters. Their dedication to excellence is truly appreciated."
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Ryan Winpigler

March 3, 2025

5  out of  5
rating by Ryan Winpigler
"Both Cassandra and Amie were fantastic to deal with when inquiring and requesting a loan from my life insurance policy during a challenging time. They made the process feel so painless and simple. Excellent job and stellar customer service from both of these ladies 👍."
We responded:
"Thank you, Ryan, for your wonderful feedback! I'm happy to hear that Cassandra and Amie provided you with such excellent service during a challenging time. It's great to know they made the process smooth and straightforward for you. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Joel Brown

February 21, 2025

5  out of  5
rating by Joel Brown
"Stopped in to just price some quotes, and the customer service was exceptional. They were also very knowledgeable. I am excited to be a new customer. Thanks for a great experience."
We responded:
"Thank you, Joel, for your wonderful feedback! I'm delighted to hear that you found our customer service exceptional and knowledgeable. We're excited to have you as a new customer and are here to assist with any of your insurance needs. Feel free to reach out anytime!"
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Ellen Williamson

February 12, 2025

5  out of  5
rating by Ellen Williamson
"Matt was great, he gave me all the information I needed to make an informed decision. I am very pleased with process and look forward to having State Farm in my corner."
We responded:
"Thank you, Ellen! I'm glad you found the information helpful in making your decision. It's wonderful to know you're satisfied with the process and excited to have our White Marsh office by your side. If you have any questions or need further assistance, feel free to reach out anytime."
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lauren fuko

February 12, 2025

5  out of  5
rating by lauren fuko
"We had an excellent experience with Julie. She was very patient and answered all of our questions honestly. She made switching to State Farm extremely quick and easy. Really enjoyed working with her."
We responded:
"Thank you, Lauren, for sharing your experience! I'm happy to hear that Julie was able to assist you with patience and honesty. It's great to know that the transition to State Farm was smooth and enjoyable for you. If you have any more questions or need further assistance, feel free to reach out."
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Samson Mekonnen

January 29, 2025

5  out of  5
rating by Samson Mekonnen
"He is a great agent. Very professional goes to an extra mile to explain the matter with patience. I would refer all my family and friends to him."
We responded:
"Thank you, Samson, for your wonderful feedback! "
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Rodney Blount-Bey

January 23, 2025

5  out of  5
rating by Rodney Blount-Bey
"Agent Andrea was excellent, very patient, and answered all of my inquiries."
We responded:
"Thank you, Rodney, for sharing your experience! I'm happy to know that Andrea provided excellent service and patiently addressed all your inquiries. Our team is here to help, so feel free to reach out for any questions."
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John Curry

January 22, 2025

5  out of  5
rating by John Curry
"The person I spoke to was very polite and helped me out with all my needs. It was very great service. I do Recommend this place to anybody looking for insurance. They try to find you the lowest rates possible."
We responded:
"John, thank you for your fantastic review! I'm happy to know that you received polite and helpful service. It's wonderful to hear that you recommend us and appreciate our efforts to find the lowest rates possible. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
Profile photo of JENNI MEJIA

JENNI MEJIA

January 15, 2025

5  out of  5
rating by JENNI MEJIA
"Excellent"
We responded:
"Thank you, Jenni, for your excellent review! I'm happy to know that you had a positive experience with our services. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Brittani Brown

December 31, 2024

5  out of  5
rating by Brittani Brown
"I've been with State Farm for almost five years. I've enjoyed their many benefits and perks. When I found myself in a bit of a pickle, I called my State Farm Agent, Matt Garder. An Insurance Account Representative, Amie Kegley, came to my rescue. After we spoke and hashed out details, she became my savior. She was personable, patient, polite, helpful, informative... I'm pretty sure I fell in love. I've tried other insurance companies, and while they might offer similar discounts, you will not find better care anywhere else. ❤️ State Farm!"
We responded:
"Brittani, thanks for sharing your wonderful feedback! I'm glad to hear that you've enjoyed the benefits and perks with us over the years. It's fantastic that Amie was able to assist you so effectively during your time of need. Her dedication and care truly make a difference. If you ever need anything else, don't hesitate to reach out. We're here to help!"
Profile photo of zuka chuka-obah

zuka chuka-obah

December 27, 2024

5  out of  5
rating by zuka chuka-obah
"Ms.Gayton was extremely helpful. She patiently explained terms and different options to allow me find a bundle package that was suited for my insurance needs. I didn’t feel rushed or pressured. I truly enjoyed my time speaking with her and would recommend"
We responded:
"Thank you, Zuka, for sharing your experience! I'm happy to know that Andrea was able to assist you effectively and provide the information you needed. It's great to hear that you felt comfortable and well-informed during your interaction. We appreciate your recommendation and are here for any further insurance needs or questions you might have!"
Profile photo of Charles Thompson

Charles Thompson

November 20, 2024

5  out of  5
rating by Charles Thompson
"I have been with State Farm, with Matt Gardner as my Agent for years. I’ve always had excellent customer service from everyone at the office…and today I was blessed by Andrea who listened to my needs and immediately found a solution. I highly recommend this Agency!"
We responded:
"Charles, thank you for your long-term trust and for sharing your positive experience! I'm glad to hear that Andrea was able to assist you promptly and effectively. Our team is committed to providing excellent customer service, and it's wonderful to know that we've met your expectations over the years. Should you need any further assistance, we're always here to help. - Matt Gardner - State Farm Insurance Agent, White Marsh, MD"
Profile photo of Lawson Richburg

Lawson Richburg

November 13, 2024

5  out of  5
rating by Lawson Richburg
"Andrea Gaytan was very informative and professional. She walked me through the process to complete my concern."
We responded:
"Lawson, thank you for your wonderful review! I'm glad Andrea was able to assist you so effectively. We appreciate your feedback and are here to help with any further potential concerns. - Matt Gardner - State Farm Insurance Agent, White Marsh, MD"
Profile photo of Robert Schech

Robert Schech

October 30, 2024

5  out of  5
rating by Robert Schech
"Getting insurance through State Farm was quick and easy with the agent I worked with (Andrea Gail). Before this I had always went through a broker, but having Andrea walk me through the process made it so easy and fast. Andrea was pleasant and knowledgeable on the subject of insurance. She was able to figure out my insurance needs and get me good policies for a good price , with no pressure to decide . Thanks Andrea"
We responded:
"Robert, thank you for your wonderful review! I'm glad Andrea was able to make the process of getting insurance quick and easy for you. It's great to know she provided knowledgeable and pleasant service, helping you find the right policies without any pressure. We appreciate your trust in our office and look forward to assisting you with any future insurance needs. - Matt Gardner - State Farm Insurance Agent, White Marsh, MD"
Profile photo of Héctor González

Héctor González

October 30, 2024

5  out of  5
rating by Héctor González
"Miss Andrea very professional in customer service, helped me with a lot of patience and professionalism, thank you for helping me and clarifying my doubts, very satisfied, thank you again"
We responded:
"Hector, thank you so much for your kind words! I'm glad Andrea could assist you with such professionalism and patience. Your satisfaction is very important to us, and it's wonderful to know your doubts were clarified. If you have any more questions or need further assistance, don't hesitate to reach out. - Matt Gardner - State Farm Insurance Agent, White Marsh, MD"
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Conrad Glaudin

October 23, 2024

5  out of  5
rating by Conrad Glaudin
"Nick was great amazing service. He was excellent very professional and helpful. Thank you great customer service."
We responded:
"Conrad, thank you for your wonderful review! I'm glad to hear that Nick provided you with excellent, professional, and helpful service. We truly appreciate your kind words and are grateful for your feedback. If you ever need further assistance, don't hesitate to reach out. - Matt Gardner - State Farm Insurance Agent, White Marsh, MD"
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Brandi

October 22, 2024

5  out of  5
rating by Brandi
"My experience calling into the office is a good one. I really have enjoyed working with Juile at this agency, she is always so pleasant and helpful 😊"
We responded:
"Brandi, thank you for sharing your positive experience with our office! I'm glad to hear that Julie has been so pleasant and helpful. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. - Matt Gardner - State Farm Insurance Agent, White Marsh, MD"
Profile photo of Andrea Harris

Andrea Harris

October 22, 2024

5  out of  5
rating by Andrea Harris
"I recently started a new policy with State Farm, and I couldn't be happier with the experience! The process was straightforward, and their customer service was exceptional. The representative, Andrea, was friendly, knowledgeable, and eager to assist me. She guided me through every step, answering all my questions with patience and clarity. Overall, I highly recommend State Farm for anyone looking to start a new insurance policy. Their commitment to customer satisfaction truly sets them apart!"
We responded:
"Andrea, thank you for sharing your positive experience! I'm glad to hear that starting your new policy with us was straightforward and that our customer service met your expectations. It's wonderful to know that Andrea was able to assist you with such friendliness and knowledge. We truly value your recommendation and are committed to maintaining that high level of customer satisfaction. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Matt Gardner - State Farm Insurance Agent, White Marsh, MD"
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Angela Booker

October 3, 2024

5  out of  5
rating by Angela Booker
"I spoke with Sashae this morning regarding my homeowners insurance. She said that she needed to look into the issue and get back to me, which Sashae did within minutes. She is very professional, helpful, courteous, pleasant, and knowledgeable. I recommend State Farm insurance to anyone. I have the bundle, car, and home, and it is the lowest rate. I am extremely satisfied 😌."
We responded:
"Angela, thank you so much for your wonderful review! I'm glad to hear that Sashae was able to assist you promptly and professionally with your homeowners insurance. It's great to know you're satisfied with our service and the bundled rates for your auto and home insurance. We appreciate your recommendation and are always here to help with any future needs or questions. - Matt Gardner - State Farm Insurance Agent, White Marsh, MD"
Profile photo of Lucas Flavell

Lucas Flavell

September 23, 2024

5  out of  5
rating by Lucas Flavell
"Had a great experience with Jack Coffren in getting my home and auto insurance and would recommend him to anyone looking for a knowledgeable insurance agent that can save you the most money possible while providing the best coverage!! Thanks Jack"
We responded:
"Lucas, thank you for sharing your positive experience with Jack! We're glad to know he could assist you with your home and auto insurance needs while helping you save money and providing excellent coverage. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Matt Gardner - State Farm Insurance Agent, White Marsh, MD"