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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Savannah R

August 2, 2026

5  out of  5
rating by Savannah R
"I had a great experience working with Nicholas! He was able to help me get insurance on very short notice and made the entire process quick and easy. His response time was excellent, and he was always helpful and professional whenever I had a question. I really appreciate his efficiency and great customer service. I would definitely recommend Nicholas to anyone looking for an insurance agent!"
We responded:
"Savannah, thank you for taking the time to leave us a review! I'm happy to hear that Nicholas was able to assist you promptly and make the process smooth. We appreciate your recommendation and are glad you had a positive experience with our office. Don't hesitate to reach out if you need anything!"
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Interior Designer

July 31, 2026

5  out of  5
rating by Interior Designer
"I would like to take a moment to recognize Kim Schubert for the exceptional service she has provided me over the years. In my opinion, she is a 10-star representative in every sense of the word.

There have been several situations where resolving an issue has taken months of persistence, and Kim has never once given up. Even when a case required eight months of dedicated follow-up, countless phone calls, emails, and unwavering determination, she stayed committed until the matter was fully resolved. She never takes the easy route—she takes the right route.

Kim consistently goes above and beyond what anyone could reasonably expect. She fights for her clients with professionalism, integrity, and genuine compassion. She has always made me feel heard, valued, and supported, and I have never questioned whether she had my best interests at heart. She has stood behind me 100% every step of the way.

Her work ethic is truly remarkable. She is organized, knowledgeable, responsive, and relentless when it comes to finding solutions. Quite honestly, she would make an outstanding attorney because of her ability to advocate, negotiate, and never back down when doing what is right for her clients.

Beyond her incredible professional abilities, Kim is one of the kindest and most caring people I have ever had the pleasure of working with. She treats people with respect, empathy, and patience, making what can often be stressful situations much easier to navigate.

I sincerely hope State Farm's leadership recognizes what an extraordinary employee they have in Kim Schubert. Employees like her are rare. She represents everything a company should strive for—dedication, excellence, compassion, and unwavering commitment to customer service. If she is not already being recognized and rewarded for the value she brings to State Farm, she absolutely deserves to be.

I am incredibly grateful that Kim is part of my local State Farm office. She has earned my complete trust and deepest appreciation, and I cannot thank her enough for everything she has done for me. State Farm is fortunate to have someone of her caliber representing the company."
We responded:
"Thank you for taking the time to leave us such a heartfelt review! I'm truly grateful for your kind words about Kim. It's wonderful to hear how her dedication and commitment have made such a positive impact on your experience. Kim's professionalism and compassion are indeed remarkable, and we're lucky to have her as part of our team. Your feedback means a lot to us, and I'll be sure to share your appreciation with her. We're always here for you, so feel free to reach out if you need anything else!"
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tavon flowers

July 27, 2026

5  out of  5
rating by tavon flowers
"Bryan Gamble of State Farm insurance took care of Updating my current insurance policies to my new address. He was thorough and explained all of my options. It took less than 15 minutes to get me all squared away. Every time I call them for any changes or questions they are very knowledgeable and the customer service is awesome. Highly recommend them to friends and family and to everyone. Five stars to Bryan. Thank you!!!"
We responded:
"Tavon, I'm glad to hear that Bryan was able to assist you with updating your insurance policies so efficiently. It's great to know that our team's knowledge and customer service have made a positive impact on your experience. We truly appreciate your recommendation. Feel free to reach out if you need anything else!"
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Da Li

July 22, 2026

5  out of  5
rating by Da Li
"They provided excellent services"
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Melanie Kindt

July 22, 2026

5  out of  5
rating by Melanie Kindt
"They were very friendly and helpful. I had an answer to my question within the hour."
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Michael Pesin

July 17, 2026

5  out of  5
rating by Michael Pesin
"The State Farm representative was very courteous, knowledgeable, and professional. He explained everything clearly and provided outstanding customer service."
We responded:
"Thank you, Michael! I'm happy to hear that you had a positive experience with our representative. We strive to provide clear and professional service, and it's great to know we met your expectations. Let us know if we can help with anything else!"
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warner smith

July 10, 2026

5  out of  5
rating by warner smith
"I really appreciate Ms.Kim for all of her passion with me on the phone.Thank you Ms.Kim"
We responded:
"Thank you, Warner! I'm glad to hear that Kim made your experience a positive one with her dedication. We appreciate your feedback and are here if you need anything else!"
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Kelsey Morales

July 2, 2026

5  out of  5
rating by Kelsey Morales
"Bryan helped my switch insurance companies to State farm insurance and saved me $200. He took the time to explain each policy information to me and get me signed up all within a timely manner. Highly recommend"
We responded:
"Kelsey, thank you for taking the time to leave us a review! I'm happy to hear that Bryan was able to assist you in switching to State Farm and help you save money. It's great to know he made the process smooth and informative for you. We're always here if you need anything else!"
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Jamie Rhodes

June 29, 2026

5  out of  5
rating by Jamie Rhodes
"Needed some changes made on my policies. Called the office and spoke with Kim. Not only was she very nice, she was patient and able to complete the changes I needed to make. She made the experience quick and easy. It’s hard these days to get good customer service and I appreciate that she provided that."
We responded:
"It's truly rewarding to see that Kim provided you with such an accommodating and pleasant experience, Jamie. We believe that modifying your coverage should be entirely stress-free and uncomplicated, and I am glad she hit the mark for you. Thank you for taking a moment to highlight her exceptional service!"
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Colleen Kavanagh

June 24, 2026

5  out of  5
rating by Colleen Kavanagh
"Juliana was very helpful and answered all my questions promptly. She followed up every step of the way."
We responded:
"Colleen, thank you for taking the time to leave us a review! I'm happy to hear that Juliana was able to assist you and keep you informed throughout the process. We appreciate your feedback and are here if you need anything else!"
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Nita Brown

June 23, 2026

5  out of  5
rating by Nita Brown
"We recently worked with Amie who was persistent in her follow up and chased us for almost a year waiting for 2 of my husbands accidents to fall off. We went from paying over $500 a month to half that and now we don’t have to deal with a broker middle man. I will be sending all of my families and friends to Amie to quote!"
We responded:
"Nita, I'm really glad to hear that Amie's persistence paid off and helped you achieve such a significant reduction in your monthly payments. It's wonderful to know you're happy with the service we provide. We appreciate your recommendation to family and friends!"
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Zachary Carrier

June 19, 2026

5  out of  5
rating by Zachary Carrier
"He was amazing to deal with and gave me a great deal on insurance"
We responded:
"We truly appreciate you leaving this review, Zachary! Thank you for recognizing our team's helpful approach and for letting us know how simple and cost-effective the process was for you."
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Heather Smith

June 19, 2026

5  out of  5
rating by Heather Smith
"Matt was awesome! I didn't think he could beat my current rates, but he gave me an offer I could not refuse. I would recommend him for your insurance needs."
We responded:
"Heather, thank you for taking the time to leave us a review! I'm glad to hear that you found our offer appealing and that we could help with your insurance needs. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
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Eric Kolk

June 18, 2026

5  out of  5
rating by Eric Kolk
"Fantastic experience while updating my car insurance. Nicholas at Matt Gardner State Farm never disappoints."
We responded:
"Eric, thank you for taking the time to leave us a review! I'm happy to hear that Nicholas provided you with a fantastic experience while updating your insurance. We always aim to deliver the best service possible. Feel free to reach out if you need anything else!"
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Karur nat

June 17, 2026

5  out of  5
rating by Karur nat
"Angela Boone was professional, responsive, and patient throughout our insurance review process. She answered numerous questions, provided multiple quote revisions, and explained coverages in detail. Although we ultimately selected another carrier based on premium considerations, we greatly appreciated her professionalism and customer service. I would not hesitate to contact her again for future insurance needs."
We responded:
"We love hearing that Angela provided you with such a patient and comprehensive coverage review, Karur! Even though the numbers didn't align for us this time around, our office believes that every interaction should be centered around thorough education and great communication.
Thank you for sharing your experience with our community, and we look forward to the opportunity to earn your business later on!"
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William Brehon

June 12, 2026

5  out of  5
rating by William Brehon
"Wonderful personnel,professional,helpful, very informative and a clean atmosphere.
Mrs Sasha Afflick was very helpful to me every step of the way.She was very pleasant and perfessional.State Farm is the best."
We responded:
"I'm really happy to hear that you had such a positive experience with our team, William! It's great to know that Sasha was able to assist you so effectively and that you found our office environment welcoming. We appreciate your kind words and support. We're always here to help!"
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David Michael

June 10, 2026

5  out of  5
rating by David Michael
"Best review is dedicated to Nick Wynn for all of his help and waiting on my procrastination for changing my insurance to State farm. He's been awesome patient and courteous"
We responded:
"Thank you, David! I'm glad to hear that Nick was able to assist you with your insurance needs and that his patience and courteousness made the process easier for you. We appreciate your kind words and are happy to have you with us. Feel free to reach out if you need anything else!"
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Beatsbycrihs

June 8, 2026

5  out of  5
rating by Beatsbycrihs
"Very friendly and knowledgeable great people!"
We responded:
"Thank you! I'm happy to hear that you found our team friendly and knowledgeable. We strive to provide great service to everyone who walks through our doors. Let us know if we can help with anything else!"
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Betty Duckworth

June 4, 2026

5  out of  5
rating by Betty Duckworth
"Jami was exceptional with her questioning, her listening, and her advice constructing our total insurance plan. She anticipates and puts in place very helpful actions for the future and we feel very comfortable with her guidance and expertise. Thank you, Jami for your wonderful help with our insurance needs."
We responded:
"Thank you for your review, Betty! I'm so happy to hear that Jami provided exceptional service and helped construct a comprehensive insurance plan for you. It's great to know you feel comfortable with her guidance and expertise. We're here for you, so feel free to reach out if you need anything else!"
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Michael Hines

June 1, 2026

5  out of  5
rating by Michael Hines
"Amie, was so helpful and very informative of quoting us with our vehicles. Amie, with her above and impressive customer care, service and support got us through a tough day and understood our needs for we were leaving GEICO( a highway robbery to our pockets) she explained the benefits and better coverage and why doing business with State Farm is the smart choice. Again, thanks Amie! I am glad to be insured by State Farm!!!"
We responded:
"Thank you, Michael! I'm really happy to hear that Amie was able to assist you with your quotes and provide the support you needed during the transition from GEICO. It's great to know that you feel confident in choosing State Farm for your insurance needs. We're here to help, so feel free to reach out if you need anything else!"
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Sheryl Scandrol

May 20, 2026

5  out of  5
rating by Sheryl Scandrol
"Jack was extremely helpful with my questions! Very professional in all aspects and so nice to talk with."
We responded:
"Thank you, Sheryl, for sharing your experience! I'm glad to hear that Jack was able to assist you with your questions and that you found him professional and pleasant to talk with. We appreciate your feedback and are here to help with any future needs or questions you may have!"
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Fran Bullock

May 20, 2026

5  out of  5
rating by Fran Bullock
"State Farm saved us money from our last insurance and everyone I have talked to has been wonderful."
We responded:
"Thank you, Fran! I'm happy to hear that you had a positive experience and that we could help you save money. It's wonderful to know our team has been so helpful. If you need anything else, feel free to reach out!"
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James Seawright

May 20, 2026

5  out of  5
rating by James Seawright
"Having State Farm insurance has helped us in so many ways Miss Angie provided all the information that we needed to fully cover our vehicle. We really appreciate the help that the agency has given us and helping us have coverage and life insurance. Thank you."
We responded:
"Hey, James! Thank you for sharing your experience and for trusting us with your health and car insurance needs. I’m so happy to hear Angie provided the information you needed and helped make sure your car had the right coverage. It means a lot to know our office has been helpful to you and your family in so many ways. We truly appreciate your support and your thoughtful review."
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Carlos Portillo

May 20, 2026

5  out of  5
rating by Carlos Portillo
"Good customer service"
We responded:
"Hey Carlos, thank you for the 5 stars! I'm happy to hear you appreciated our customer service. We appreciate your support!"
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Lloyd Fields

May 14, 2026

5  out of  5
rating by Lloyd Fields
"Nick made the process of obtaining home and auto insurance a breeze. Zero bots involved."
We responded:
"Thank you, Lloyd! I'm happy to hear that Nick made your experience with obtaining insurance so smooth. We’re committed to providing personal service without relying on bots. Let us know if you need anything else!"